Text Message Scams

Be on the lookout for text message scams and remember these effective ways to identify and avoid them!

• Slow down — think before you act: Acting too quickly when you receive phishing text messages can result in unintentionally giving scammers access to your bank account and your money. Scammers want you to feel confused and rushed, which is always a red flag. Signature Bank will never threaten you into responding or use high-pressure tactics.
• Don’t click links: Never click on a link sent via text message, especially if it asks you to sign in to your bank account. Scammers often use this technique to steal your username and password. When in doubt, visit our website by typing our URL directly into your browser or log in to our mobile app.
• Never send personal information: Signature Bank will never ask for your PIN, password, or one-time login code in a text message. If you receive a text message asking for personal information, it’s a scam.
• Delete the message: Don’t risk accidentally replying to or saving a fraudulent text message on your phone. If you are reporting the message to law enforcement or the Federal Trade Commission (FTC), take a screenshot to share, then delete it.