While the new Online Banking platform introduces a fresh look and enhanced features, some functionality is not yet or may no longer be available. For most differences, you can still access the previous look and feel by clicking on the Cash Management menu on the navigation bar. Note: there is no additional log in required. This will ensure you can continue accessing the tools you’re familiar with as we continue to enhance our new platform. A table of key differences and feature availability is provided below for your convenience.
| Category | Feature | How to Find |
|---|---|---|
| Account Display | Renaming Accounts | Contact the Online Banking Team |
| ACH | Copy ACH Batch | Click on the Cash Management Menu within the new platform |
| ACH | Download ACH as NACHA | Click on the Cash Management Menu within the new platform |
| ACH | Import ACH in Non-NACHA Format | Click on the Cash Management Menu within the new platform |
| ACH | Same Day ACH | Click on the Cash Management Menu within the new platform |
| ACH | View ACH Filters | Click on the Cash Management Menu within the new platform |
| ACH | ACH State Tax Payment Form | Click on the Cash Management Menu within the new platform |
| Alerts | Business Transaction Alerts (ex: ACH, Wire, Positive Pay) | Click on the Cash Management Menu within the new platform |
| Authentication | 2FA Method | See supported methods |
| Authentication | Symantec Tokens and VIP Access App | Symantec tokens are no longer supported - see supported methods |
| Balance View | Landing Page Balance Display | Landing page shows Available Balance - for current balance or balance detail, click on the account |
| Contact Information | Email and Phone Updates | Can only be performed by administrators |
| Check Images | View Item Images on Loan Accounts | Click on the Cash Management Menu within the new platform |
| Mobile Remote Deposit | Deposit Multiple Checks per Batch | No longer supported - create multiple batches or contact bank to discuss Commercial eDeposit |
| Positive Pay | Custom Upload File Formats | Click on the Cash Management Menu within the new platform |
| QuickBooks/Quicken Connectivity | 2FA for QuickBooks Connections | QuickBooks works well with Authy |
| Reports | Prior Day/Current Day Position Reports, Custom Reports, BAI | Click on the Cash Management Menu within the new platform |
| Reports | Report Widgets | Click on the Cash Management Menu within the new platform |
| Statements | Text Statements | No longer supported - use or enroll in eStatements |
| Transfers | Recurring Transfer Expiration Dates | No longer supported - cancel as desired |
| Wires | International US Dollar Wires | Click on the Cash Management Menu within the new platform |
| Wires | Wire PIN | Used only in Cash Management Menu |
How do I access the Cash Management menu in the navigation bar?
Once logged into the new platform, use your menu on the left to navigate to Cash Management as pictured below:
New Platform:
Previous Look & Feel - Cash Management Tab
How do I contact the Online Banking team?
Phone | 419-841-7773