Email Scams

Email Scams



Discover techniques for spotting red flags and safeguarding against email scams.

Be on the lookout for these red flags!

  • Unusual Email Address: Take your time. Does that look like an email address your bank typically uses? Exercise caution with unexpected emails from unfamiliar addresses, especially those not typical of your bank's communication.
  • Misspelled Words: Do a quick check! If you see misspelled words or odd grammar, they are all clear signs of an impersonator. Legitimate banks use spell check.
  • Scare Tactics: Don’t panic. If an email uses scare tactics, such as urgent warnings of account closure or security breaches, you can safely assume it’s a scam.
  • Suspicious URLs: Wait a moment. Banks will never ask you to log in via email. Phishing emails use deceptive URLs to take you to malicious websites. Never click links that you weren’t expecting.
  • Unexpected Attachments: Stay vigilant. Legitimate banks will never send an email attachment, especially when you didn’t ask for it. Attachments can contain malware that can compromise your computer or personal information. Never click on attachments from emails supposedly from your bank.
If you still have concerns about the legitimacy of the email and need to take action, verify its authenticity by calling the sender using a valid and publicly listed phone number.

Source: American Bankers Association (2023). Banks Never Ask That.
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